🧼 Pool Cleaning & Maintenance

Q: How often should I clean my pool?
A: We recommend weekly cleanings during pool season to keep your water crystal clear and your equipment in top shape.

Q: Do you offer one-time cleanings?
A: Yes! Our Power Vacuum service is perfect for one-time deep cleans—ideal after storms, late pool openings, or green pool recovery.

Q: Can you fix a green pool?
A: Absolutely. Our team specializes in clearing up green or cloudy water fast, using expert-level chemical and filtration techniques.

Q: What’s included in weekly pool maintenance?
A: We vacuum, skim, brush, balance chemicals, empty baskets, and check your system weekly—everything you need for a worry-free swim.

Q: Do you test and balance pool chemicals?
A: Yes. We test chlorine, pH, alkalinity, calcium, and stabilizer levels—and adjust them to keep your water safe and balanced.

🔧 Openings, Closings, & Seasonal Services

Q: When should I open my pool?
A: We suggest opening between April and early June, before the water warms up too much and algae starts to grow.

Q: What’s included in a pool opening?
A: Cover removal, equipment reinstallation, startup, chemical shock, system inspection, and getting your pool ready to swim.

Q: When is the best time to close my pool?
A: Most Long Island pools are closed from late September to mid-October to avoid freeze damage and keep things clean off-season.

⚙️ Equipment Repairs & Installations

Q: Do you install or repair pool heaters and heat pumps?
A: Yes—we install and repair gas heaters and electric heat pumps using Hayward Expert Line products for maximum efficiency and reliability.

Q: What types of filters do you work on?
A: We service and install DE, cartridge, and sand filters, and also perform chemical cleanings to remove buildup and improve performance.

Q: Can you convert my pool to saltwater?
A: Absolutely. We install and maintain high-quality salt systems to make your water feel smoother and reduce harsh chemicals.

Q: Do you use top-quality equipment brands?
A: Yes—we’re proud to use Hayward’s Expert Line, offering superior performance and longer warranties compared to standard models.

💧 Common Pool Issues

Q: Why is the water pressure low in my pool system?
A: Low pressure can be caused by dirty filters, clogged impellers, suction leaks, or air in the system. We’ll diagnose the problem and get it fixed fast.

Q: I think I have a leak—can you help?
A: Yes. We check for leaks in your plumbing, liner, or equipment and offer repair solutions that protect your pool and your wallet.

🧱 Pool Builds & Renovations

Q: Do you build new pools?
A: Yes—we build custom in-ground vinyl and gunite pools for residential clients in Nassau and Suffolk Counties.

Q: Do you renovate existing pools?
A: We do full renovations for in-ground vinyl and gunite pools, including liner replacements, coping, resurfacing, plumbing, lighting, and more.

Q: Do you offer financing?
A: Yes! We offer 100% financing on our in-ground vinyl and gunite pool installations and renovations. 

Q: Is my backyard big enough for a pool?
A: We have built pools in all shapes and sizes. Our team can work with the most challenging properties. You will be surprised by our innovative solutions that can turn your dreams into a backyard oasis. Before you give up on a small yard or hillside location, call us for advice.

Q: How long does it take to build a pool?
A: It is difficult to predict an exact time frame due to many variables, such as weather, local building inspections, and the complexity. Most pool projects are completed within 4-7 weeks once local permitting is completed.

Q: Are you licensed and insured?
A: Yes—we are fully licensed and insured to operate in both Nassau and Suffolk Counties.

Q: Do you offer liner replacements?
A: We do full liner replacements with precision measurements, high-quality materials, and expert installation.

Q: What brand liners do you use?
A: We’re an authorized dealer and installer of Merlin Industries liners—one of the most trusted names in the industry.

Q: What is marble dusting?
A: Marble dusting is the process of resurfacing a gunite pool with plaster. It gives your pool a smooth, durable finish and a fresh new look.

Q: Do you provide service after marble dusting?
A: Yes. We handle post-marble dust treatments including chemical balancing, brushing, and system monitoring during the curing phase.

🔒 Safety Covers

Q: Do you install safety covers?
A: Yes—we install custom safety covers from LI Safety Covers, which offer superior materials and warranties.
(Note: We do not install Loop-Loc covers.)

Q: Why do you use LI Safety Covers?
A: We trust LI Safety Covers for their durability, quality, and exceptional warranty coverage—making them a better investment for our customers.